1. Introduction
This Privacy Policy explains how RedTeam Hacker Academy (“Academy,” “we,” “us,” or “our”) collects, uses, stores, and shares your personal information when you access our RedTeam Xperience Learning Management System (LMS), Pentest Garage, websites, mobile apps, and related services (“Services”).
By enrolling or using our Services, you agree to the practices described in this Privacy Policy and our Terms of Service. If you do not agree, please discontinue use of our Services.
2. Information We Collect
We collect the following categories of data:
- Personal Information: Name, email, phone, date of birth, address, ID proofs (when required), education/professional details.
- Account & Academic Data: User ID, course enrollments, progress, assessments, certifications.
- Financial Data: Payment details (processed via secure, PCI-compliant third-party gateways).
- Usage Data: Device type, IP address, browser, location data, login activity, interactions with the LMS.
- Media Content: Photos, videos, testimonials, and placement achievements voluntarily shared or created during your training.
3. How We Use Your Information
We use your information to:
- Deliver courses, labs, and certifications.
- Manage LMS accounts, provide technical support, and monitor platform performance.
- Improve educational offerings through analytics and feedback.
- Send updates, notifications, and marketing communications (opt-out available).
- Provide career services and placement assistance (including sharing details with hiring partners, with your consent).
- Fulfill legal, regulatory, and security obligations.
4. Cookies & Tracking
We use cookies and similar technologies to:
- Authenticate users and manage sessions.
- Remember preferences and personalize learning experiences.
- Track analytics to enhance services.
- Provide targeted content and marketing.
You may disable cookies in your browser, but some features may not function properly.
5. Information Sharing
We do not sell your data. We may share information only with:
- Authorized Partners & Service Providers (e.g., cloud hosting, labs, payment processors, analytics tools).
- Hiring Partners & Employers
- Regulatory & Legal Authorities (where disclosure is required by law).
- Corporate Restructuring (e.g., merger, acquisition, or sale of assets).
6. Media & Marketing Consent
By enrolling, you grant RedTeam Hacker Academy permission to use your name, photograph, video recordings, testimonials, and placement stories for educational, marketing, and promotional purposes (e.g., website, social media, brochures, success stories).
This will always be done respectfully. You may withdraw consent anytime by contacting us.
7. Data Retention & Storage
- Personal data is retained only as long as necessary for training, certification, and placement purposes, unless a longer retention is required by law.
- Academic and certification records may be retained indefinitely for verification purposes.
- Usage data may be anonymized and stored for analytics.
8. International Data Transfers
Your information may be stored or processed in servers located in India, the UAE, and other international hosting regions.
9. Your Rights
Depending on your jurisdiction (e.g., GDPR in the EU, CCPA in California), you may have rights to:
- Access your personal data.
- Correct inaccurate information.
- Request deletion (“right to be forgotten”).
- Restrict or object to processing.
- Request data portability.
- Withdraw consent for marketing or placement use.
Requests can be submitted to happiness@redteamacademy.com, and we will respond within 30 days (or as required by law).
10. Security Measures
We implement technical and organizational security controls (aligned with ISO/IEC 27001 practices) to protect your data, including:
- Encrypted transmission and storage.
- Role-based access controls.
- Regular audits and monitoring.
However, no system is completely secure. You acknowledge that absolute security cannot be guaranteed.
11. Children’s Privacy
Our Services are not intended for children under 13 years of age (or higher minimum age as required by local law). We do not knowingly collect personal information from minors. If such data is discovered, we will promptly delete it.
12. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on our LMS and website with a revised “Last Updated” date. Material changes will be notified via email or LMS announcement. Continued use of the Services indicates acceptance of the revised policy.
13. Governing Law & Jurisdiction
This Policy is governed by the laws of India and applicable international data protection laws, subject to the jurisdiction of courts in Kozhikode, Kerala, India.
14. Contact Information
For questions, concerns, or to exercise your privacy rights, please contact:
RedTeam Hacker Academy
Global HQ: RedTeam Hacker Academy, Third Floor, Hamsa Building, Khalid Bin Waleed Road, Dubai, UAE
Regional Offices: India - Bangalore, Chennai, Trivandrum, Kochi, Calicut and other international partner locations
+91-9037666099
happiness@redteamacademy.com
